Ethics

Standards of business conduct are at the heart of CBRE's ethics programme. Our values, which are enshrined in the DNA of the organisation, are a key element in the decisions we make and in our business activities.

RISE values

• Respect because we consider the ideas of others and openly share information to inspire trust and encourage collaboration.
• Integrity because what matters most is commitment to our company and what we stand for.
• Service, because we tackle our clients' challenges with enthusiasm and conscientiousness, building long-term relationships by bringing together the right people, capital and capabilities.
• Excellence, because we continually focus on creating positive outcomes for our clients, employees and shareholders.

Any actions we take on behalf of our clients reflect our culture and values.

Reporting Concerns

We take great pride in CBRE’s reputation for upholding the highest ethical and professional standards. It’s a significant reason for our company’s success—which depends on us living up to the values outlined in our Standards of Business Conduct. 

CBRE welcomes reports of potential misconduct from employees and external stakeholders and will investigate and take appropriate action subject to applicable laws. CBRE has a zero-tolerance policy on retaliation that covers any concerns raised in good faith, even if those concerns turn out to be mistaken or unfounded. 

CBRE respects and complies with the EU Whistleblower Protection Directive and all applicable local laws ("Whistleblowing Legislation"). To learn about your protection against retaliation and the scope of breaches under the Whistleblowing Legislation, click here.

Please use the below reporting channel(s) only to report potential misconduct that comes under the scope of Whistleblowing Legislation or in violation of our Standard of Business Conduct. If you have a complaint concerning CBRE services, please directly contact the Director or team responsible for your instruction. 

Reporting channels

There are two reporting channels available to raise concerns. We will listen and respond appropriately, no matter which channel you choose.

1. File a report online or by phone (anonymously if permitted by local law) using the CBRE Ethics HelpLine, operated by an independent company and available 24/7 in every country where we do business. Concerns of serious misconduct raised through the CBRE Ethics HelpLine are received and handled by qualified and experienced investigators within CBRE’s Trust Function.
2. File a report online or request a call-back or in-person meeting under the CBRE EU Whistleblowing Line, operated by an external service provider for specific EU countries. All reports are handled and investigated locally.

External Channels

CBRE encourages reporting all matters internally through the CBRE Ethics HelpLine or the CBRE EU Whistleblowing Line. All reports are handled with the utmost seriousness and promptness. However, should you wish to, you can report concerns to the relevant authorities within your jurisdiction under applicable laws. The current information is available online.